Privacy policy

The data controller is DIGITALHUBB LTD, 20 Wenlock Road, London, England N1 7GU, United Kingdom. Registered in England and Wales under company number 17573203.

For any question about your data, contact us by email at contact@digitalhubb.app or through the contact form.

This policy covers the DigitalHubb corporate website. Each product (Factyx, EducPeda, Olarima, Buildelius and AcaDraft) has its own privacy policy, published on its website, describing the data processed when you use the service.

We only collect the data we need:

• Contact form: name, email address, company (optional), subject and message, site language.
• Waiting lists: email address, product and language.
• Technical data: IP address, browser type, requested pages and timestamps, recorded in the host's logs for security purposes. The IP address is also used temporarily to limit abusive form submissions.
• Audience measurement (if enabled): aggregated statistics without cookies or personal identifiers (page views, referrers, device type).
• Administrator accounts: email address and login data of the people authorised to manage the website.

We do not collect sensitive data and do not carry out advertising profiling.

Your data is accessed by authorised members of the DigitalHubb team. It is processed on our behalf by contracted processors:

• Vercel Inc.: website hosting;
• Supabase Inc.: database, authentication and storage;
• Resend: delivery of contact form notification emails;
• Plausible Analytics or Umami: cookieless audience measurement, if enabled.

Payments made in our products are processed by payment providers (including Stripe, PayPal and PayDunya, or Mobile Money operators), which act under their own privacy policies. We never sell or rent your data.

Some processors may process data outside the United Kingdom and the European Economic Area, including in the United States. These transfers rely on an adequacy decision where one exists (for example the Data Privacy Framework and its UK Extension), or on the European Commission's standard contractual clauses and the UK International Data Transfer Addendum (IDTA).

• Contact messages: 3 years from the last exchange, then deleted.
• Waiting lists: until the product launches and no more than 12 months afterwards, or until you unsubscribe.
• Technical logs: 12 months maximum.
• Accounting records: 6 years, as required by the Companies Act 2006.

You have the right to access, rectify, erase, restrict and port your data, the right to object, and the right to withdraw your consent at any time. To exercise them, contact us by email at contact@digitalhubb.app or through the contact form. We reply within one month.

You may lodge a complaint with the Information Commissioner's Office (ico.org.uk) in the United Kingdom, with the supervisory authority of your country of residence in the European Union (for example the CNIL in France or the Data Protection Authority in Belgium), or with the data protection authority of your country in Africa (for example the CDP in Senegal, ARTCI in Côte d'Ivoire, APDP in Benin or CNDP in Morocco).

We apply appropriate technical and organisational measures: encrypted connections (HTTPS), role-based access control, database-level data isolation (Row Level Security), change logging and data minimisation.

The website is intended for professionals and adults. It does not knowingly collect data about children under 16.

The website only uses strictly necessary cookies. See our cookie policy.

This policy may change. The date of the last update appears at the top of the page.