1. Digital services (SaaS subscriptions)
Our Factyx, EducPeda, Olarima, Buildelius and AcaDraft products are delivered online. Nothing is shipped physically.
- Access: immediate once the account is created or the payment confirmed.
- Confirmation: a confirmation email is sent to the account's email address.
- Coverage: services are available from any country where they are not restricted by law.
If your access is not activated within 24 hours of a confirmed payment, contact us by email at contact@digitalhubb.app or through the contact form.
2. Content bought individually
Content bought individually (for example an EducPeda lesson plan) is available immediately in your account, to download in the formats offered (PDF, Word).
3. Installable apps
Android apps are distributed through Google Play. Windows apps can be downloaded from the product's official website. They are available immediately.
4. Physical goods sold by the company
When DIGITALHUBB LTD sells a physical item directly:
- delivery times, costs and areas served are shown on the product page before you order;
- a tracking number is provided for every shipped order;
- any customs duties and import taxes are paid by the recipient unless the product page says otherwise;
- if a parcel is damaged, report it to the carrier on delivery, then contact us with photos;
- for a significant delay or a lost parcel, we reship or refund in line with our refund policy.
5. Orders placed in Olarima shops
Sellers using Olarima are solely responsible for delivering the goods they sell: times, costs, carrier and tracking are set by each seller. Olarima provides them with tools (verified courier network, delivery codes, tracking), but DIGITALHUBB LTD is not a party to the sale.
6. Contact
For any question about a delivery or access, contact us by email at contact@digitalhubb.app or through the contact form.